Privacy Policy

1. Information We Collect

We collect several types of information to operate effectively and provide you with the best experience.

• a. Personal Information
  • When you register or contact us, we may collect details such as: Full Name, Email address, Phone number, Country.
• b. Usage Data
  • When you interact with our website, we may automatically collect: IP address, device information, time and date of visit, pages viewed.
• c. Communication Information
  • Any data you share with us through messages, support requests, or forms — including attachments or feedback — may also be collected to provide better support.

2. How We Use Your Information

• We use collected data to:
• Provide, operate, and maintain our Service
• Process orders and transactions securely
• Improve website functionality and user experience
• Respond to inquiries and provide customer support
• Send important updates, security alerts, or promotional messages
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

3. Cookies and Tracking Technologies

AFFSMS uses cookies and similar technologies to personalize and enhance your experience. Cookies help us remember your preferences, improve loading performance, and understand how visitors use our Service. You can choose to disable cookies in your browser settings, but some parts of the site may not function properly if cookies are disabled.

4. Data Security

We prioritize your privacy and apply industry-standard security measures to protect your personal information. This includes:

• SSL encryption for secure communication
• Access controls for internal data handling
• Continuous monitoring for unauthorized access

However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

5. Data Sharing and Disclosure

• We do not sell, rent, or trade your personal data.
• We may share limited information only when necessary:
• With trusted third-party service providers assisting in website operations or payment processing (under confidentiality agreements).
• When required by law, legal process, or governmental request.

AFFSMS is not responsible for the privacy practices of any third-party websites or services linked through our platform.

6. Retention of Information

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

7. Children’s Privacy

AFFSMS does not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted their data through our website, please contact us immediately, and we will remove the information from our records.

8. Your Data Rights

• Depending on your location, you may have rights to:
• Access, correct, or delete your personal data
• Withdraw consent at any time
• Request a copy of your stored information

To exercise any of these rights, contact us at support@affsms.com.

9. Updates to This Policy

• Depending on your location, you may have rights to:
• Access, correct, or delete your personal data
• Withdraw consent at any time
• Request a copy of your stored information

To exercise any of these rights, contact us at support@affsms.com.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

• 📧 Email: support@affsms.com
• 💬 Live Chat: Available 24/7 on our website
• 📍 Address: Dhaka, Bangladesh